The nine indicators

The revised Investing in Volunteers Standard comprises nine indicators which are designed to cover all the aspects of volunteer management.

Indicator 1

There is an expressed commitment to the involvement of volunteers, and recognition throughout the organisation that volunteering is a two-way process which benefits volunteers and the organisation.

Indicator 2

The organisation commits appropriate resources to working with all volunteers, such as money, management, staff time and materials.

Indicator 3

The organisation is open to involving volunteers who reflect the diversity of the local community and actively seeks to do this in accordance with its stated aims.

Indicator 4

The organisation develops appropriate roles for volunteers in line with its aims and objectives, which are of value to the volunteers.

Indicator 5

The organisation is committed to ensuring that, as far as possible, volunteers are protected from physical, financial and emotional harm arising from volunteering.

Indicator 6

The organisation is committed to using fair, efficient and consistent recruitment procedures for all potential volunteers.

Indicator 7

Clear procedures are put into action for introducing new volunteers to their role, the organisation, its work, policies, practices and relevant personnel.

Indicator 8

The organisation takes account of the varying support and supervision needs of volunteers.

Indicator 9

The whole organisation is aware of the need to give volunteers recognition.