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The Ten Indicators in Brief

The Investing in Volunteers Standard comprises ten Indicators. The ten Indicators have been developed to cover all the aspects of volunteer management.

Indicator 1.

There is an expressed commitment to the involvement of volunteers, and recognition throughout the organisation that volunteering is a two-way process, which benefits volunteers and the organisation.

Indicator 2.

The organisation commits appropriate resources to working with volunteers, such as money, management, staff time and materials.

Indicator 3.

The organisation is open to involving volunteers who reflect the diversity of the local community, in accordance with the organisations stated aims, and operates procedures.

Indicator 4.

The organisation develops appropriate roles for volunteers in line with its aims and objectives, and which are of value to the volunteers and create an environment where they can develop.

Indicator 5.

The organisation is committed to ensuring that, as far as possible, volunteers are protected from physical, financial and emotional harm arising from volunteering.

Indicator 6.

The organisation is committed to using fair, efficient and consistent recruitment procedures for all potential volunteers.

Indicator 7.

The organisation takes a considered approach to taking up references and official checks which is consistent and equitable for all volunteers, bearing in mind the nature of the work.

Indicator 8.

Clear procedures are put into action for introducing new volunteers to the organisation, its work, policies, practices and relevant personnel.

Indicator 9.

Everybody in the organisation is aware of the need to give volunteers recognition.

Indicator 10.

The organisation takes account of the varying support needs of volunteers.