Assessment

Once you have registered, you will be assigned a quality approved Assessor who will contact you to arrange an introductory workshop for your staff and volunteers at your premises. This assessor will remain with you throughout the assessment process.

We recommend that the process from registration to final assessment takes no more than 12 months.

For a small organisation with one or two locations, an Assessor will spend three days with the organisation. This includes the following:

• Introductory workshop
• Feedback on self-assessment
• Feedback on development plan
• Final assessment visit - interviews with staff and volunteers
• Written final report.

For larger organisations, additional workshops might be necessary to cover all regions. The number of final assessment days would also increase accordingly.

In order to receive a cost estimate, organisations must register their interest which provides all the necessary background information to assist us in determining the number of Assessor days and cost involved.

Please note that registering your interest is in no way binding. The process will only start formally once an organisation has agreed costs and contracts have been processed.