Lothian Community Transport Service
Investing in Volunteers Case Study
| Name of Organisation |
| Lothian Community Transport Services |
| Why did you decide to go for Investing in Volunteers? |
| Improve our working practices with regards to our use of volunteers. |
| What benefits have you found from working towards Investing in Volunteers? |
| Improved communication. Amendments to a number of policies. |
| How did the assessment work in your organisation? |
| Interviews with volunteers, key staff and a board member. Fairly straightforward process. |
| 5 Practical tips you would give another organisation working towards Investing in Volunteers |
| Involve volunteers Listen to their input Remember that volunteers are all different - with different views and needs Self-assessment questionnaire was useful for forming action plan If you’re already following reasonable practices the standard is reasonably easy to attain. |
| What training/learning did you require to help you meet the standards and where did you source it ? e.g.VDS, local Volunteer Centre, local college |
| Self-assessment questionnaire |
