Arthritis Care Northern Ireland

Name of Organisation

Why did you decide to go for Investing in Volunteers?

To ensure that the volunteering practices that we are implementing are of a high standard and in keeping with good practices in valuing what volunteers can bring to an organisation.

What benefits have you found from working towards Investing in Volunteers?

Enabled the organisation both staff and volunteers working together, to assess how we work together, the practices and procedures used are inclusive and that both staff and volunteers are working towards the same objectives to enhance the quality of life for people with arthritis.

Tell us about your experience of the assessment process in your organisation

The assessment process was extremely supportive. It was clear, transparent and easy to follow. Both the pre-assessment and assessment staff were courteous, supportive and engaged well with both volunteers and staff. The process made you feel that people wanted you to succeed.

5 Practical Tips you would give another organisation working towards Investing in Volunteers:

Make sure that volunteers are involved at every level of the process.
Be honest and transparent about the types and numbers of volunteers.
Know that it is not a quick fix or quick process. Plan for at least 1 year.
Use the expertise offered from your assessors.
The process can bring real benefits especially enabling you to stand back and look at all aspects of your volunteering programme and objectively assess it.