Glasgow Homelessness Network

Name of Organisation

Glasgow Homelessness Network

Why did you decide to go for Investing in Volunteers?

To benchmark our existing volunteering methods and approach against the IIV best practice standard, with the aim of continuously improving the range of supports and opportunities we provide for volunteers.

What benefits have you found from working towards Investing in Volunteers?

Developing best practice for working with and supporting volunteers

Consistency of policies and procedures

Cross organisational team and joint working

Confidence boosting & formal recognition for volunteers

Increased sense of volunteer ownership and understanding of organisational policy and practice around volunteering

The whole process has allowed us greater clarity about the role of our volunteers, and especially about the benefits and added value they bring to the organisation

Tell us about your experience of the assessment process in your organisation.

Extremely useful in identifying the areas for development and improvement, and encouraging creative solutions

Clearly laid out indicators which had logical and practical flow

5 Practical tips you would give another organisation working towards Investing in Volunteers

Set up a steering group to direct progress – ensure volunteers and different levels of staff are represented for corporate ownership

Involve all your volunteers in the whole process and keep them informed,

Involve and inform all staff and board throughout the process

Make use of all resources available

Set up a system of recording volunteers skills and achievements so they have a ‘CV’ when they move on