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Chapeltown Citizens Advice Bureau

Name of Organisation

Chapeltown Citizens Advice Bureau

Why did you decide to go for Investing in Volunteers?

We wanted to demonstrate that the opportunities and support we provide to volunteers is of a good/excellent standard.

What benefits have you found from working towards Investing in Volunteers?

It is felt that it has given us, our partners and potential volunteers a confidence in the work we do.

How did the assessment work in your organisation?

We set up a working party to work through the standards and identify any gaps. We then worked with the assessor to gather evidence and demonstrate practice.

5 Practical tips you would give another organisation working towards Investing in Volunteers

  • Be open and honest
  • Involve as many people as possible
  • Do what’s best for your organisation