Croydon Voluntary Action

Name of Organisation

Croydon Voluntary Action

Why did you decide to go for Investing in Volunteers?

Review policies and procedures against a recognised standard.
Funders are interested in quality standards.

What benefits have you found from working towards Investing in Volunteers?

Chance to involve whole organisation and raise awareness of good practice

How did the assessment work in your organisation?

Set up steering group, 2 dedicated staff leading, training sessions for staff, go through in staff and volunteer meetings

5 Practical tips you would give another organisation working towards Investing in Volunteers

• Download documents from website first, especially guidelines and examples before start filling in forms
• Have 1 person responsible
• Involve other staff/volunteers in working through indicators
• Take advantage of process to raise awareness of good practice in managing volunteers throughout organisation
• Get volunteer issues as regular item on staff meeting agenda