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    British Red Cross' International Youth Programme (Brighton 2019)


Investing in Volunteers are continuing to deliver services to existing and new customers during covid-19. Delivery has been adapted to carry out remote workshops and assessments. This has enabled full quality standards journeys to be delivered and completed online.

What is IiV?

Investing in Volunteers (IiV) is the UK quality standard for good practice in volunteer management.

If you want to assess the quality of your volunteer management and involvement, prove and improve the effectiveness of your work with volunteers, and enhance your organisation's reputation, Investing in Volunteers provides the ideal framework.

Achieving the standard shows your volunteers – and potential volunteers – how much they are valued and gives them confidence in your ability to provide an outstanding volunteer experience.


The benefits

  • Enhance your volunteers’ experience and increase their motivation
  • Strengthen your reputation and encourage more people to volunteer
  • Minimise risk, maintain knowledge, and plan for the future