Health & Social Care
Aberconwy mind - January 2019
What have been the overall benefits of achieving/renewing the IiV accreditation?
We have looked very carefully at our procedures and highlighted new ways of working which have been very beneficial to volunteers. It has also been helpful in clarifying a number of staff roles and how they work with our volunteers so that there is guidance on who to go to in relation to specific issues. We have created new ways of involving volunteers and capturing their feedback and opinions which we can the use to inform the roles we offer. We are going to use it as a basis for further improvements and developments over the coming year understanding that it is an ingoing process.
What tips would you give to other organisations working towards Investing in Volunteers?
- 1. Ensure the whole organisation is included
- 2. Ensure that volunteers are well supported and supervised in their respective roles
- 3. Make use of any help that is offered and develop strong links with organisations that can give advice
- 4. Work through methodically and start early