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Health & Social Care

Chest Heart and Stroke Scotland renewal 2010

Chest Heart & Stroke Scotland

Why did you decide to go for Investing in Volunteers?

Re-accreditation of award

To evidence best practice from previous accreditation had been maintained and where possible improved

To highlight to all internal and external stakeholders our quality in volunteer management

To support staff in achieving an acceptable level of learning

What benefits have you found from working towards Investing in Volunteers?

Confident and competent staff in delivering volunteer line management

Recognised, trained, supported and valued volunteer base

Organisational policies and procedures relevant

Recognition from internal and external stakeholders

Tell us about your experience of the assessment process in your organisation.

The Volunteer Steering Group continued to meet since the last accreditation and we were prepared for the accreditation process.A sub group from the main steering group was set up to complete the assessment return evidencing for the indicators and we found this to be straightforward.

As we have communicated the development to all staff and volunteers during the lead up to the assessment, all were prepared for what was needed to be undertaken with the assessors.

I received very positive feedback from the staff and volunteers that were met as part of the assessment.

IiV Manager was a great point of contact.

5 Practical tips you would give another organisation working towards Investing in Volunteers

Strategic plan for achievement

Develop a steering group to drive forward

Inclusion from Board and CEO

Timeous inclusion for volunteers

Support from VDS

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