What have been the overall benefits of achieving/renewing the IiV accreditation?
A review of our practices and comparing with current best practice, updating if required. I am pleased to say that we had managed to stay on course over the past three years and there was no significant change required.
The complete overhaul of the Volunteers Handbook resulting in a modern, easy to use generic handbook with space for service specific information.
A review of training methods for volunteers in the various services.
Please provide a quote that sums up the IiV experience for your organisation
The IiV experience leaves volunteering in Brendoncare stronger, more focused on the older people it is supporting and the ways in which this support is delivered. Having to take the time to stand back and analyse what we do is a luxury in the challenging environment of volunteering, Investing in Volunteers makes this a necessity and everyone gains by it. Our care home residents and club members are the ultimate recipients but staff and volunteers benefit alike. It enables me to refresh the parts of the organisation that have become jaded or are not operating correctly. I see the Investing in Volunteers experience for Brendoncare as a win/win.
What tips would you give to other organisations working towards Investing in Volunteers?
1. Don't rush at it. There is a logic to the process that highlights weaknesses to be strengthened. Prioritise and make changes or update.
2. Keep your volunteers well aware of the IiV process and their role in it
3. Take advantage of the introductory explanatory meeting for senior managers and trustees
4. Don't panic, everyone is incredibly helpful
5. Know that you will have achieved a national accolade when you have finished the process.