Last year, Dorothy House Hospice Care achieved the IiV quality mark for the fourth time in a row. Stephen Dale, Head of Community Partnerships at the organisation, gives advice on how to benefit from the IiV accreditation and discusses the relevance of IiV for the healthcare sector.
Do you have any advice for other organisations on how to get the most out of their IiV Award?
It’s what you do with it that counts! To get the most out of the quality mark, you need to have a plan on how you are going to use it. Will you write a press release about your achievement in order to drive volunteer recruitment? Will you undertake an annual review of your volunteer programme to ensure that standards are being maintained? Will you use it to drive development and change in your volunteer programme?
In your opinion, what is the relevance of IiV for hospices and the healthcare sector in general?
Hospices and the healthcare sector in general face enormous challenges now and in the future. Volunteers are vital to our efforts to meet ever-increasing demand on our services. But we will need to work hard to continue to recruit the volunteers we need and to keep them. By following the IiV standard you are ensuring that you are doing the essential things which will keep your volunteer programme healthy. It also sends a clear message to potential volunteers, existing volunteers, funders and other stakeholders that we are serious about volunteering.