After achieving IiV for four times, Emily Henderson at Home-Start Westminster reflects on the impact of the programme on her organisation and the relevance for the social care sector.
Please provide a quote that sums up the IiV experience for your organisation:
Gaining Investing in Volunteers status enabled us to prove to external organisations, and to potential volunteers, the quality of the work that we do and the value that we place in volunteers. The process itself was immensely helpful in reviewing the support we offer and volunteers who gave interviews said that they had enjoyed reliving their experiences of Home-Start Westminster in the interviews.
Since you achieved IiV for the first time, what have been the most important changes in your organisation as a result of IiV?
Investing in Volunteers has been invaluable in helping us to evaluate, review and refine our practise when working with and supporting volunteers. It has helped us to continuously identify areas for development and keep focus on our volunteering strategy. It is not just the qualification which we find so helpful but the process as well.
Why did you decide to consistently renew IiV?
We renewed this because it is externally recognised and provides funders and partner organisations with evidence of the quality of our work. Internally, IiV keeps our focus on our volunteering strategy. It also is a useful tool when promoting our service to potential volunteers who can be assured that they will be well supported by our organisation.
Do you have any advice for other organisations on how to get the most out of their IiV Award?
Use in funding bids, when attracting volunteers I feel it is important to name this award as it demonstrates that we deliver quality work.
In your opinion, what is the relevance of IiV for the social care sector?
This enables organisations to have an externally validated quality standard – it proves that they do what they say they do!