Healthwatch Kent achieved the IiV award in July 2017. Volunteer Coordinator Theresa Oliver discusses the benefits of their accreditation.
What have been the overall benefits of achieving the IiV accreditation?
Lots! Not only has it been a great achievement for our volunteers who were actively involved in the process, all our volunteers have been reminded about how much we value and respect them.
We also learnt a lot from the process both through the preparation but also during the interviews and from the final report. This has enabled us to continue to evolve, develop and improve our relationship with our volunteers.
It has also been fantastic to have something concrete to showcase to our stakeholders. Now someone else is saying we are great too!
How would you describe the effects of IiV on your organisation?
Stakeholders take us more seriously and volunteers are reminded how valuable they are to us. We’ve learnt a lot too.
Do you have any advice for other organisations on how to work towards and get the most out of the IiV award?
Definitely consider going for it. Yes, it is a lot of work, but it’s a great opportunity to reflect on all the great things you are doing with volunteers and what you could be doing too.