Leicestershire Youth Offending Service works with young people in Leicestershire aged 8-18, with the aim of preventing offending and anti-social behaviour.
They successfully renewed their Investing in Volunteers award in January this year, having now held IiV since 2012 – a fantastic achievement.
In this case study, Leicestershire Youth Offending Service tell us about their Investing in Volunteers renewal journey, and give valuable advice to organisations thinking about going through IiV.
How would you sum up the IiV journey for your organisation?
We had a positive experience. The process enabled us to carry out a comprehensive review of the quality of our Volunteers’ experiences within our organisation, it confirmed the things that we do well and highlighted areas for development.
What advice would you give to other organisations working towards Investing in Volunteers?
1. Organise yourself to do things in stages rather than try to do everything all at once.
2. Involve your Volunteers as much as possible, they bring a different perspective and confirm what you do well and what needs to improve.
3. Utilise the support from your IiV Assessor
4. GO FOR IT!
5. Use the Award to raise your profile as it also helps with Volunteer recruitment
What have been the overall benefits of renewing your IiV award?
This achievement has raised the profile of our Volunteers and we have gained recognition from our Councillors, senior managers and the local community. Our Volunteers have also gained a greater sense of achievement as their voices have been heard within a wider arena.
Please comment on any notable impact the IiV process has had on the following stakeholders:
Public acknowledgement and gaining a greater sense of the impact that their hard work and skill has on community safety and improving the lives of young people.
A sense of achievement, confirming that our volunteers are treated properly and fairly enabling them to carry out their roles with confidence.
Trustees Councillors and Senior Managers
Have confirmed their pride in our practice which reflects on the whole organisation
Partner agencies have congratulated the YOS on this achievement, provides them with confidence that volunteers are screened, trained and skilled in their field.
We are able to use this achievement to reassure service users.
As with external partners, funders have confirmation that their contribution is worthwhile.
Overall, how did you find the process?
This was the first time that I had led the process and I received excellent support from my team. The assessor was also accessible when I had questions about the process and evidence.
Jo-Ann Maycock, Investing in Volunteers Programme Manager, presented Leicestershire Young Offending Service with their IiV award on the 8th March 2019:
"It was an honour to present Leicestershire YOS with their IiV award on Friday! A volunteering service with true heart. Championing quality, connected, meaningful volunteering experiences is what it should be about, and that is what Leicestershire Youth Offending Service is about! Continuing to achieve IiV really is a testament to their commitment to their volunteers."