Northumbria Healthcare NHS Foundation Trust is the first NHS trust in the North East to achieve the Investing in Volunteers Quality Standard. The hospital was applauded in a recent article in The Guardian for its pilot volunteer programme that seeks to increase the number of volunteers to reduce stress and pressure levels faced by paid staff, without replacing them. Lynne McCormack, who lead the IiV assessment process, sums it up as “excellent from start to finish”.
We asked IiV achievers what the impact of IiV has been on their staff members. Here are the results:
Last year, Dorothy House Hospice Care achieved the IiV quality mark for the fourth time in a row. Stephen Dale, Head of Community Partnerships at the organisation, gives advice on how to benefit from the IiV accreditation and discusses the relevance of IiV for the healthcare sector.
Who is in a better position to give advice on how to best approach the various stages in the IiV assessment process than its achievers? Have a look at their top tips to guide you in preparing for IiV; completing your self-assessment and development plan; and getting the most out of your IiV award.